The Hoffberger Breast Center at Mercy

Reviews about The Hoffberger Breast Center at Mercy

• Jeanne Jones

  Jul, 17 2018
  ★ ★ ★ ★ ★
  I became a patient at the Hoffberger Breast Center in October 2017. This was my very first experience with Mercy. My first appointment was with Dr. Neil Friedman and I was experiencing a wealth of emotion...fear, nervousness, anxiety, sadness, and the list goes on and on. What helped me on my initial visit was Dr. Friedman's overall presentation. His patience, expertise, genuine concern, understanding, and obvious passion for his profession are some of his many attributes I took notice of. After my initial visit, I knew I made the right decision concerning both my physician and hospital selection.
  
  From that day forward, I had full confidence in Dr. Friedman. He answered my numerous questions, exercising great patience because I had LOTS of questions. There were even times, I forgot to pose questions during my appointment, so I called him later that day and he kindly answered those questions, providing very detailed information and not the slightest bit annoyed by my additional questions.
  
  Dr. Friedman, a consummate professional, is compassionate, honest, and thorough. He is an absolute credit to his profession. My experiences with him have been nothing but positive even on occasions when he had to deliver less than pleasant information like my cancer diagnosis and required mastectomy. He delivered both messages in a manner in which I could receive and not be afraid, especially considering the mastectomy would be my first surgery EVER. Because of his business acumen and our countless appointments, I had full confidence in his recommendations for my course of treatment, as all our conversations left me feeling comfortable, armed with a plethora of information pertaining to my diagnosis, surgery, and everything thereafter.
  
  In addition to receiving stellar care from Dr. Friedman, I also received outstanding service from his entire staff. Each visit, they greeted me with authentic smiles, warmth, and professionalism. They went beyond their duties by assisting me when I had multiple appointments on the same day, sometimes conflicting. They were very accommodating, helpful, and pleasant while maintaining their commitment to professionalism. For both Dr. Friedman and his staff, mediocrity is unacceptable; it's obvious in both their words and actions.
  
  Being treated at the Hoffberger Breast Center and having Dr. Neil Friedman as my surgeon have been blessings to me. My first introduction to Mercy was stellar because of the Hoffberger Breast Center and Dr. Neil Friedman. Despite the conditions that brought me to Mercy, I am eternally grateful for this introduction. I do not believe I could have received such a favorable outcome if I had gone anywhere else. This has been an amazing journey because the staff is beyond superior and speaking candidly, five stars and this review do not begin to adequately describe who they are and have been to me.

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